Good to know
Questions
When will my tree arrive?
Each tree is handmade to order. Allow 2-3 weeks: order today and it arrives in 2-3 weeks. Order by 29 November for Christmas.
How much is shipping?
Free on orders over A$600, which includes any 240cm tree and the Corner Trio. Smaller orders see their shipping at checkout, before you pay.
How does it open?
It arrives folded flat. Fan it open until the edges meet; hidden magnets snap it shut. It takes seconds, and the tree stands on its own.
Which size do I need?
Tabletop sizes run up to 60cm; the floor trees go up to 240cm (Élan to 270cm). Leave about 10cm between the tip and the ceiling. Each product page draws your tree to scale beside a person and a doorway, under your own ceiling height.
Can I use it again next year?
Yes. Release the magnets and it folds flat, back in its box for next year.
What if it arrives damaged?
Email info@luvelabel.com with your order number and a photo, and we will replace it or refund you. Your rights under the Australian Consumer Law always apply.